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Codes of Practice ,[object Object],[object Object]
Definitions: ,[object Object],[object Object],[object Object],[object Object],See textbook p76-p77
Their purpose: ,[object Object],[object Object]
Applying  codes of practice  theory to the Holiday Inn    industry code of practice    organisational code of practice X   professional codes of practice
The AA/RAC star ratings system is similar to an  industry code of practice   ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Holiday Inn’s “Hallmark” initiative is similar to an  organisational code of practice ,[object Object],[object Object],[object Object],[object Object],[object Object]
So what do I need to write? ,[object Object],[object Object],[object Object],[object Object],[object Object]

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P3 codes of practice

  • 1.
  • 2.
  • 3.
  • 4. Applying codes of practice theory to the Holiday Inn  industry code of practice  organisational code of practice X professional codes of practice
  • 5.
  • 6.
  • 7.
  • 8.